You Are an Administrative Partner
When you are in business, you are not anyone’s assistant. As an Administrative Consultant, you are an administrative expert clients partner with for support in that area in the same way that a client...
View ArticleThe Difference Between an Assistant and an Administrative Consultant
There’s a difference between an assistant and an Administrative Consultant. An assistant is a gopher who is told to do anything and everything. Being an assistant is a role, not an expertise. An...
View ArticleHow to Respond When Clients Ask “How Much Do You Charge Per Hour?”
A week ago I promised my mailing list community that I would share with them a script for responding to prospects when the first thing out of their mouth is “What’s your hourly rate?” I feel you! lol...
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Dear Danielle: Should My Client Say I Am Part of His Team?
Dear Danielle: A client of mine has just asked me if I would agree to put my name and picture to be published in a paper magazine as a member of his team. He is a solopreneur and apparently he wants...
View ArticleAdministrative Support Is Not General
Don’t call administrative support “general.” You are putting it in a very demeaning, unimportant light when you say that. Administrative support is a very specific skill, expertise and sensibility, and...
View ArticleIs Marketing One of Your Biggest Challenges?
If it is, you’re not alone. Marketing (and finding and getting clients) is one of, if not THE, biggest challenge people voice in our industry. They give discounts and freebies, exhaust themselves...
View ArticleWorking Together Successfully
I have a brand new article that I’ve added to the ACA Client Guide. For those who don’t already know, the ACA Client Guide is an online guide intended to help educate clients about Administrative...
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Dear Danielle: How Can I Refuse a Client without Getting Into Legal Trouble?
In this episode of What Would Danielle Say?, LH from the United States writes to ask: Dear Danielle: I am in the process of starting my Administrative Consulting business and am at the point where I...
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Dear Danielle: Should I Use the Word “Virtual” in My Biz Name?
In this episode of What Would Danielle Say, Lynn wants to know if she should use the word “virtual” in her business name. Dear Danielle: My business name is BD Virtual. I read your blog post about...
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Are You Being Treated Like a Dog?
I was reading a blog post from a fellow talking about how he communicates with his assistant. It amounted to what I call being grunted at. One or two word commands and directives. I would never allow...
View ArticleStop with the VA Crap
If you’re going to be an Administrative Consultant, be an Administrative Consultant. Stop with the VA crap. They’re not the same thing and all you’re doing is creating confusion. Pick one or the other,...
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Dear Danielle: How Do You Introduce Yourself to Clients & Prospects?
Received a great question today on Facebook that I thought would be helpful to share with you here as well. Earlier in the week, I posted this: When you’re running a business, you aren’t anyone’s...
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Dear Danielle: We Loathe the Virtual Assistant Term. Is There Something Else...
Hey Danielle! Happy New Year!! I was talking to a few friends in the Admin Support industry here in Australia today and the topic of what we call ourselves came up. Now all three of us LOATHE the...
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Join Our New ACA LinkedIn Group
Are you on LinkedIn? Come join our new ACA LinkedIn group! If you’re in the administrative support business (or you want to start one), you would be a perfect fit to join. This is a place where you...
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Do You Ever Subcontract Your Client Work?
A very sweet, sincere person wrote to me asking if I ever subcontract any of my work. She indicated that she has all the experience and qualifications to make the leap to becoming an Administrative...
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Dear Danielle: Do You Ever Provide Writing Samples?
Dear Danielle: I love your insight into this amazing industry and the advice that you provide. My question is, have you ever created a writing sample as an administrative consultant? If so, what type...
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Tune Into My Interview on BlogTalkRadio with LaToya Haynes
The lovely LaToya Haynes has invited me for a live interview on her BlogTalkRadio show this Friday, and you’re invited. Here are the details for tuning in: Fabulous Careers, Doing What You Love...
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The Industry Survey Is In!
Results have been compiled and the annual industry survey report is now ready for you! Since 2006, the Administrative Consultants Association has been conducting an annual survey of those in the...
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Dear Danielle: How Do I Price This?
Dear Danielle: I’m just starting my administrative support business and have really appreciated all of your blog advice and toolkit information. I have run into a slight issue with my first...
View ArticleI Shake My Head in Disbelief When I See this on Anyone’s Website
I shake my head in disbelief every time I see on someone’s website a “free 15 minute consultation.” What on earth do you think you’re going to accomplish in only 15 minutes? You’re going to learn more...
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